Why HitsLink?

Repeat Visitors

This report displays how often visitors come back to your site.

Each bracket displays a count of how many visitors came to the site within the range of the bracket.  For example, if the 'From 2-5 Visits' bracket shows 50 visits for the time frame, that means the 50 visits to the site have come from visitors that have been to your site previously between 1 and 4 times.

It may be of concern if you see a predominance of new visitors over time, since it indicates your site may not be attractive enough for visitors to come back.

Terms Used on Report:


Also referred to as a 'Unique Visitor'.  By default, this value represents a visitor that comes to your site for the first time in a day.  All subsequest visits during the day by the visitor are not considered unique.

The definition of a visitor can be customized.  You can set a custom period of inactivity that will cause the next access of the visitor to be considered a new visit.  The visit definition screen can be found on the 'Setup' menu.

This differs from a page view or hit in that a single visitor can have one visit per day but many page views during a visit.